AI Support Widget, Your Brand, Minutes to Deploy
Embed intelligent chat on any website. Powered by Claude, customized to your business. Copy, paste, live—no backend required.
Support that scales without hiring
The AI Chat Widget Problem
Building AI chat = months of dev work
You want intelligent support on your site. Options: build from scratch (6+ months, $200K+), use a basic chatbot (dumb scripted flows), or hire more support staff (expensive, slow).
- Building custom: 6-12 months, full-time dev team
- Maintaining: API keys, rate limits, model updates
- Scaling: Infrastructure, monitoring, security
- Basic chatbots: Scripted flows, not intelligent
ChatRunner: One code snippet, live in minutes
Embed fully-featured AI chat widget with one line of code. Powered by Claude (best-in-class AI), customized to your brand, secured to your domains. We handle infrastructure, you get intelligent support.
- Copy embed code from Swarm dashboard
- Paste into your site (works on any platform)
- Customize branding and system prompt
- Go live—AI support in under 5 minutes
Everything you need for AI-powered support
ChatRunner handles the complexity. You get a working widget in minutes.
5-Minute Setup
Copy the embed code from your Swarm dashboard, paste into your website, and go live. No backend development, no API keys to manage. It just works.
Your Branding
Customize colors, name, greeting message, and system prompt. Matches your brand identity. Users see your support bot, powered by Claude behind the scenes.
Claude-Powered
Best-in-class AI responses from Anthropic's Claude. Understands context, maintains conversation history, and provides helpful answers. No training required.
Domain Whitelisting
Secure by default. Widget only works on your approved domains. Prevents unauthorized use and protects your token pool. Configure once, forget about it.
Analytics Dashboard
Track conversations, common questions, user satisfaction. See what customers ask most. Identify gaps in your documentation or product.
Token Tracking
See exactly what AI support costs. Token usage per conversation, per day, per widget. Part of your Swarm pool—shared with other products. You're never surprised by the bill.
Works Everywhere
Platform support
ChatRunner works on any website. No framework lock-in, no backend required.
- WordPress: Add to theme footer or use plugin
- Shopify: Paste into theme.liquid
- React/Next.js: Import as component or script tag
- Custom HTML: Standard <script> tag, works anywhere
Technical details
Lightweight, fast, and secure by design.
- ~50KB gzipped (smaller than most images)
- Auto-initialization or programmatic control
- No jQuery, no dependencies
- GDPR compliant, SOC 2 Type II infrastructure
Simple Integration
Basic embed
Add this snippet to your HTML:
- <script src="https://cdn.caqophony.com/chatrunner.js" data-widget-id="your-widget-id"></script>
- Widget auto-initializes on page load
- Appears as chat bubble in bottom-right corner
- Customizable position, colors, greeting in dashboard
Advanced usage (optional)
Programmatic control for React, Vue, etc.
- Import as ES module: import ChatRunner from "@caqophony/chatrunner"
- Initialize: ChatRunner.init({ widgetId, position, theme })
- Control: .open(), .close(), .sendMessage()
- Events: onMessageSent, onMessageReceived, onWidgetOpen
How ChatRunner Works
From signup to live support in under 10 minutes.
Create widget in Swarm dashboard
Sign up for Swarm (free), navigate to ChatRunner, create new widget. Configure branding, greeting, system prompt.
Copy embed code
Dashboard generates embed code specific to your widget. Copy to clipboard. Includes your widget ID and configuration.
Paste into your site
Add script tag to your HTML footer, React component, or CMS. Widget loads automatically. Works on any platform.
Customize appearance
Adjust colors, position, greeting message in dashboard. Changes reflect immediately—no redeployment needed.
Who ChatRunner is for
From e-commerce to SaaS, intelligent support for any website.
E-Commerce
Answer product questions, order status, return policy. Reduce support tickets by 60%. AI handles FAQs, humans handle complex issues.
SaaS
Onboarding help, feature questions, troubleshooting. Embed in app + docs site. AI guides users through setup and common workflows.
Documentation Sites
Interactive help for docs readers. AI answers questions about APIs, code examples, configuration. Better than ctrl+F.
Simple, Usage-Based Pricing
Pay for what you use. Tokens shared across all Swarm products.
Pro
- Unlimited conversations
- Advanced analytics
- Unlimited widgets
- Priority support
Frequently Asked Questions
Ready to add AI support to your site?
Get your embed code today. No credit card required. Live in 5 minutes.